Terms and Conditions

Terms of Sale:
By completing and submitting the electronic order (or proceeding through the 'checkout process') you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order.

Should we for any reason not be able to fulfil and/or accept your order we shall inform you of this and any payment received will be refund in full.

Refunds and Cancelations

All refunds must be arranged by prior agreement
Please send notification by email within 14 days of item receipt of your intent to return to obtain a unique number which will identity your goods on their return, we will supply this number by email in reply, the number which must be clearly displayed on the returned package

Items returned without prior notification & RMA will not be accepted

We are not responsible for any goods being returned until received, any items damaged or lost in transit on return are the responsibility of the sender, any damage during this is the responsibility of the sender to resolve.

The Item Is Not As Described?
Items may be returned for a refund if they are not as described

The item must be returned in the same condition it was received in order to qualify for a full refund

The Item Is Faulty or Damaged In Transit?
Items may be returned if they are faulty or damaged in transit.

Please contact us to ascertain the appropriate returns method

The item must be returned in the same condition it was received to
determine the fault details.

I Have Another Reason For Returning The Item?

Any goods may be returned for a refund if notified within seven days of receipt. All goods must be in an original state in original packaging

All returns must be done so at your own cost using a tracked/recorded method, for smaller items second class recorded delivery provided by Royal Mail will be sufficient. Returns for larger/Heavier items will be reviewed individually, please contact us prior to discuss.

All returns must be made within 30 days of receipt

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